Quix is a suite of tests and tools to help your product team deliver better products to customers
Quix uses benchmarks like SUS, NPS, PMF and CSAT to measure the performance of your app over time. Tackle problem areas and know you're making an impact.
Don't just ask for a rating, get detailed follow up feedback from users.
Finding out that your customers love your product is one thing, but doing something about it is another matter. Quix drives promoters to review services like Google or Capterra, or encourages them to share their love of your product on social media.
“A customer talking about their experience with you is worth ten times that which you write or say about yourself."
David J. Greer, Wind In Your Sails
Most survey tools will ask a customer how happy they are, but only give them a textbox to fill in when they say they're unhappy. With Quix, you can double down on engaging with customers by getting them to schedule a call, or email your team.
"Your Most Unhappy Customers Are Your Greatest Source Of Learning"
Bill Gates, Microsoft founder
Find out, simply and easily, how much your customers are satisfied with your product
Sean Ellis' simple one question survey to find out how well you're solving your customers' problems
Use Net Promoter Score to find out whether you customers love your product, or just tolerate it
Use System Usability Score to find out how easy to use and understand your product is
Engage with customers that signal a love or your product by getting them to share or review your app
Automatically start a conversation with customers that have expressed dissatisfaction with your product
We believe there's no need to pay thousands of dollars a year to understand your customers, and our users thank us for it.
Quix has changed the way we engage with our customers. It's not enough to know we're doing well, we need to know where we're failing and be able to address those problems quickly and effectively.
CEO of BugHerd